The Contacts application contains information about individuals who may be related to Accounts (companies, organizations).

• Any number of contacts maybe related to an account
• Any number of activities, documents and emails may be related to a contact
• Contacts may be related to cases and opportunities
• Many fields are provided to capture personal contact information including date of birth
• Subordinates, Managers and Assistants in Accounts application may be related to contacts
• A Contact does not necessarily need to be related to an account
• Lists for email campaigns can be created from search results
• Contacts may be imported from .csv files, created by converting leads, or entered manually
• Contacts may be exported to Excel (.csv file format) at any time with proper permissions