What is CRM and who needs it?
CRM stands for Customer Relationship Management. It's just a fancy way of describing the technology that helps you communicate better with your customers and organize contact information (names, addresses, phone numbers, fax numbers, email addresses, etc.). The goal of using CRM technology is to increase your revenue, improve customer satisfaction, stay competitive, and realize profit. All businesses, large and small, need some way to achieve these goals.
AppShore provides an online CRM solution, which means it is Internet based as opposed to being installed on your PC or on a server located at your office. The main benefits of an online solution are:
The AppShore solution was designed especially for small business owners with limited resources and big ideas. There is nothing to install and nothing to download - just sign up, log in, and get started.